What our customers say
M Dare • July 7, 2026
We thought we would share some recent feedback from local customers because lets face it, we are thankful to our customers and proud of the feedback!
Andy - Google review
Just spoken to Cedar who were responding to a query on Checker Trade. Gave excellent advice about the causes of damp in my cottage (or as it turns out condensation). There was no need for them to chat and give advice but they did anyway. Great customer service and if we need any work in the future, they will be no 1 on the list to call.
Richard - Dorchester
Very many thanks to you and your Father for the hard work and professional finish. It looks great and hopefully will keep the damp out. We will keep you in mind if we need any similar work done in other parts of the house.
Yeovil - Checkatrade review
Very good. The jobs were completed efficiently and quickly. All was left very tidy and the team were very polite and helpful. Invoice received and money paid into the business account. I couldn't fault them.
Dry rot can be caused by many factors but the most serious is fungal decay (Serpula Lacrymans). Expert diagnosis is vital as this fungus can destroy a property's structural strength and sadly we have seen this on a few occassions. Dry rot occurs mostly in soft woods, and typically occurs where stone and wood are in contact. This fungus has the ability to grow through plaster, concrete and brickwork in the search for further wood. Dry rot treatments include rectifying the damp ingress, removal of plasterwork/masonry, removal of decayed timbers and sterilisation of the infected areas. Signs of dry rot can include: Musty odor : A distinctive smell of wet or musty mushrooms Cracked wood : Deep cracks in the wood grain, or a cuboidal pattern of cracks Discolored wood : Wood may appear dark brown, rusty, or have a reddish-brown discoloration Brittle wood : Wood may crumble or feel brittle when handled Spore dust : Fine brown dust or orange-brown patches of spore dust Mycelium : A cotton wool-like white or grey growth on the surface of the wood Fruiting bodies : Mushroom-like structures that look like small pizzas, with a white outer part and a rusty-red middle Hyphal growth : Thread-like white strands that spread through the wood Shrinkage : The wood may shrink If you suspect you could have Dry Rot in Dorset & Somerset please get in touch for a Free Survey!
We have been with Checkatrade since 2018 and since then have supported many customers, please take a look at our great reviews ! Every tradesperson on Checkatrade passes up to 12 checks before joining. That means you’ll only find people who’ve been verified. Checks include, ID and address verification, References from past customers and checking of Accreditation and qualifications.
All you need to know about Woodworm, how to spot it and treatment....
Here are some statistics for 2025, thank you to all our customers!
We were sad to hear on a recent job, that a customer who had a guarantee for damp work from a business who used Insurance Backed Guarantee's, the damp proofing company wouldn't honor the guarantee to its client as the insurance company had apparently gone out of business, we are not sure how lawful this is but either way, it didn't seem right! So we wanted to reiterate to our customers we provide all of our OWN guarantees for the work we carry out where applicable. Therefore, as long as we are in business (We have been trading since 1993 and have no plans to go anywhere!) we will always honour our guarantee's that we provide for work such as Woodworm or Rising Damp etc. We provide 10 year Guarantees as we are confident in the work we carry out. Remember, with all guarantees we provide, the client has to comply fully with the terms, conditions, specifications, recommendations of the survey report and contract we put in place.
Awaab's Law, named after Awaab Ishak who tragically lost his life at just 2 years old , is a new UK law that sets legal timeframes for social landlords to address dangerous housing issues like damp, mould, and emergency repairs. It comes into force from 27th October 2027 and requires landlords to investigate and act on these hazards within deadlines, giving tenants new rights to legal action if the landlord fails to comply. Although this new law applies directly to social housing providers, we believe this could impact on the standards expected or at least influence standards across the entire housing sector, be it private landlords, contractors, developers etc. Mould poses health risks but doesn't always require lots of structural work to rectify in fact often can be dealt with following some simple lifestyle changes or changes to the home, we are happy to give advice on this or direct you to competent supplies/contractors who can help with extreme cases. Damp has more of an impact on the structure of a home, prolonged damp leads to decayed timbers, plaster failure, loss of thermal efficiency along with other issues. Rising Damp and Penetrating Damp have different causes and methods of treating, if you suspect either of these and require a free survey then do get in touch . For more information on Awaab's Law please check out the Gov.uk website Awaab’s Law: Draft guidance for social landlords - GOV.UK
Certificated Surveyor in Remedial Treatments
How to spot early signs of Dry Rot to prevent long term pain...
We work with local estate agents when damp is identified on home surveys
